The Point-Of-Sale System Built Specifically For Health and Beauty Service Businesses
Our Point-Of-Sale System Is Perfect For:
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Unique Needs Require Unique POS Software
Uzeli - Built Specifically with the needs of Salons & Spas in mind
Salons, barbershops, and spas are unique service-based businesses. Business owners in the service industries understand that they face unique challenges when it comes to the daily operations of their business. Service-based businesses require access to special programs and services that simply aren’t necessary for retail stores. You don’t need an appointment to walk into a bakery and purchase a cake, right? However, appointment software and inventory management can make or break a busy hair salon that may be competing with dozens of other local salons.
The point-of-sale software you use in your service-based business location should be designed with your specific needs in mind. Popular POS options that excel in the retail space simply won’t cut it for a salon or spa. Growthzilla’s Salon software Uzeli was built with those specific needs in mind and designed to make day to day operations seamless and effortless.
Clearly, it is vital that you have a place where all your transactions can take place effortlessly. The software used by your POS system needs to be able to incorporate check-ins, work slips, appointment setting, and all your other needs in one location since these transactions are all tied together. Proper salon software will also make it easy for you to generate daily sales reports, commission statements for your staff, and so on.
Online Appointment Booking
Letting your customers pre-book appointments is an essential part of your business strategy. The majority of salon clients book their next appointment as they are paying for their current services. In times past, appointments were made by telephone or in-person and an enormous amount of time was spent tracking appointments to be sure they didn’t overlap or compete with other essential events. Now, clients all across the United States love the freedom and flexibility of creating an appointment online from their own home, 24 hours a day, 7 days a week.
This booking feature is integrated with your employee schedule ensuring that stylists won’t be booked on days they are not available. It also protects against mistakes such as double-booking a particular stylist for the same time slot. The included software can even be set up to send reminders directly to your clients via email or text options. These features can save you both time and money, as reminder software also reduces no-shows by as much as 70%.
Loyalty Rewards Program
Salons, spas, and barbershops are repeat businesses. You are in business to create long-term, repeat customers who continue visiting your business on a regular basis. Statistics indicate that most salon clients choose one business that they trust and continue coming back to that business every few weeks for the services that they need. Rewarding repeat business is an excellent way to grow your clientele and following. Loyalty rewards programs can allow your clients to experience various benefits as a thank you for choosing your business for their desired services. These programs also inspire your clients to visit more frequently and to spend more money at your business when they do stop by.
Using a Point of Sale system with built-in loyalty program tools makes it a breeze to track the specific earnings of each client that is so important to your overall success. When these software tools are properly integrated into your POS system, rewards will automatically be recorded as a client pays for their services. Once they have enough points to redeem for a reward, this function will automatically be performed by the POS software.
Text Message and/or Email Marketing
Every business requires the use of effective marketing to improve and continue to grow. Many marketing efforts are targeted to reach new customers. However, service-based businesses need effective ways to reach repeat clients while spending as little money and resources as possible.
Proper software can allow you to easily gather contact information for each client that will allow you to run an inexpensive, yet highly effective, email or text marketing campaign. The system will allow you to define your target audience based on your specific criteria and then effortlessly send promotional materials to those specific clients.
Text messaging campaigns are favored over email marketing since most people have easy access to their smartphones and electronic devices at all times. Text messages are five times more likely to be opened compared to their email counterparts. Therefore, choosing a POS system that excels at text marketing campaigns can help grow your business immensely.
Inventory Management with Purchase Ordering
Salons, spas, and barbershops also make a significant amount of their income by selling various products within their facility. However, offering products means the added stress of tracking inventory, reordering products, and waiting for new shipments to arrive. Inventory management software is an essential part of maintaining smooth daily operations for your business. It can also protect you against theft and lost or damaged products. Furthermore, you will be able to clearly see which products are top sellers and which are not doing so well. This will allow you to carefully monitor your profit margins on all of the products that you offer.
Stock levels are automatically updated within the POS system software after each sale. A great POS system will even alert you when popular items are getting low in stock, allowing you to place another order before you run out. You can often set up recurring orders, place orders for single or multiple items, and manage your orders easily.
Customer Records Management
Your clients are your bread and butter, and they know what they want each time they visit your salon or other service-based business. Your Point of Sale software should excel at gathering information about each and every client. Specific information such as name, contact details, appointment history, personal preferences, and additional notes should be readily available for each client. This not only keeps things organized for salon staff and employees, but it also makes each client feel like their needs are being met in a personalized manner. Excellent customer service leads to a growing clientele, which leads to an increase in revenue for your business.
POS software designed for service-based businesses allow you to safely store customer data, important dates, service history, membership information, loyalty points, and gift voucher details. Such storage can be shared across all locations if your business has multiple store fronts in different areas.
Accurate data storage will also allow you to run effective targeted marketing. Want to send a promotion to customers that have not returned in 2 months? This can only be achieved if your software records every visit for every customer. Additionally, you will be able to spot your most loyal or high-spending clients quickly and easily.
Staff Scheduling, Commissions and Work Hours Tracking
Many the schedules of dozens of different employees doesn’t have to be a challenge with the right software. Effective salon based POS software can easily account for schedule changes, appointment bookings in person and online, and much more. These software options will allow you to create, publish, distribute, and make changes to schedules throughout your business on a regular basis. This functionality will also be integrated with online appointment booking software so that double bookings or accidentally booking on a day when a specific stylist is not working are avoided.
The POS software should also monitor staff clock-in and clock-out so that the you have information about punctuality and effectiveness. Also, with stylist information associated with each transaction, you can easily create commission reports for associates that are paid commission.
Wait List Management
If your salon accepts walk-ins, you need to have a way to manage the wait list so you can let each person know how long they can expect to be waiting to be seen. A good POS software will allow customers to check-in on their own. From there, it will effectively communicate the current wait time per service provider. This allows the clients to make an informed decision by giving them the option of choosing a preferred service provider along the anticipated wait time.
Gift Cards Program
Selling gift cards provides numerous benefits for your salon or other service-based business. How so? For starters, you receive upfront money each time a gift card is purchased. A considerable portion of gift cards actually never get redeemed, although this is not the outcome you are aiming for. A gift card can gain you new customers as well, since they are often given to people who may not have ever visited your salon in the past. These new customers can quickly become your biggest fans, and therefore repeat visitors, when they have a great first-time experience at your business. A good service-based POS system provides an effortless way to sell and redeem gift cards.
How Growthzilla Can Help Your Business
If you are in the service industry and own a barbershop, salon, or spa, you have unique needs that other retail locations simply don’t have. Choosing the right POS system for your type of business can mean the difference between providing outstanding customer service and experiencing overwhelming stress when the standard POS system fails to deliver on your needs.
Growthzilla provides a single platform that integrates all of the functions we have discussed here. To top it off, these functions are easy to use, easy to learn, and remarkably simple to operate in the middle of the hustle and bustle environments that often exist in busy salons and spas. With Growthzilla, we guarantee that your monthly revenue will increase by using our platform to seamlessly meet the demands of a high-traffic service-based business. After all, we strongly believe that while your POS system is an investment, it should make you more money in the long-run. With the single platform offered by Growthzilla, we can make this vision a reality.
The Growthzilla software platform provides the following benefits for service-based businesses of all types:
Appointment Scheduling Software
Inefficient appointment management can lead to double bookings, last minute cancellations, and no-shows. All of these problems cost you both time and money. The Uzeli software utilized by Growthzilla can solve all of your appointment scheduling issues. Customers can book appointments online, you can share a unified calendar for in-person, online, and phone appointments, and you can effortlessly send appointment reminders electronically.
Loyalty and Rewards
The days of old-school loyalty programs and punch cards are long gone. The Uzeli software simply handles loyalty and rewards programs better. More than 95% of customers participate in rewards programs when they are powered by the efficient software used by Growthzilla. This gives your clients a unique and highly personalized visit each time they come to your location, creating long-term customers for years to come.
Text Messaging Marketing
Many text marketing programs are time-consuming and simply too much work. With the Uzeli software, your clients opt-in to allow you to effortlessly access their best contact details. Then it analyzed customers preferences from their visits to allow you to create a highly effective text marketing campaign quickly and easily. Sending targeted emails to specific clients anytime you want has never been easier.
Stylist Performance Reports
As a salon owner, you already know that not all stylists are the same. Some simply out-perform others. Some bring you much more income and earn you loyal customers on the regular. You are only one person, and you can’t follow each employee at all times to ensure that they are representing your brand in the best way. This is especially true if you own multiple locations. The Uzeli software creates transparency when it comes to managing the effectiveness of your staff. From the clock-in process to the check-out and daily performance details, you will know your associates inside and out with our unique software.
Sales Analytics
Your business cannot grow unless you have access to detailed sales analytics on a regular basis. How many people visit your salon daily? How many of those visitors come back regularly? Which marketing campaigns are generating the most revenue? Sales analytics provided by the Uzeli software can easily answer all these important questions, allowing you to take your business to new heights.
If you’d like more information on the Growthzilla platform utilizing the innovative service-focused Uzeli software, please contact us for a demo today.